Terms and Conditions for Subscriptions – London Student Accommodation
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Terms and Conditions for Subscriptions 


Terms and Conditions for Subscriptions at Londonstudenthome.com

These are the terms and conditions (Terms), upon which Londonstudenthome.com will sell you subscriptions to access our database of student accommodations through the website www.londonstudenthome.com (referred to as Site).
Your purchase of any subscription through our Londonstudenthome.com is subject to these Terms and by making a purchase you agree to be bound by them. These Terms apply to all users of the Londonstudenthome.com who purchase Subscriptions/memberships or who sign up for a free trial.

If you do not agree to these Terms, please do not purchase any Subscriptions/membership including free trials.

We may change these Terms from time to time by. By continuing to purchase or renew subscriptions you accept these changes and agree to be bound by them. It is your responsibility to check the Terms each time your Subscription is renewed.

Information about us
Londonstudenthome.com is a part of the company, KBH-kollegier.dk IVS, which is registered in Denmark, Copenhagen (with company number 35865292).

These Terms contain the following sections:

  1. Obtaining Access
  2. Free Trial
  3. Subscriptions
  4. Type of Subscriptions (packages)
  5. How to purchase a Subscription from the Site
  6. How to Cancel Subscriptions
  7. Updating your payment card details
  8. Price and payment
  9. Your personal information
  10. Regret Policy
  11. Termination of your right to a Subscription
  12. Disclaimer and Liability
  13. What you are not allowed to do
  14. General
  15. Contact us


1. Obtaining access
Most of the content on Londonstudenthome.com is only accessible by creating a subscription (membership). You can sign up for a membership here: https://londonstudenthome.com/create-user

2. Free Trial
You may sign up for a free trial (Trial) which allows you full access to Londonstudenthome.com for two days. In order to obtain a Trial, you will need to register and sign up for the “Bronze” package.

There is no obligation to purchase a Subscription following the Trial (Bronze), however, we do require your credit or debit card details in order to grant you the Trial. If you do not cancel your Trial prior to the expiry of the Trial Period you shall automatically be charged for the Subscription selected on registration for the Trial, and we will take payment accordingly. You may, at any time during the Trial Period cancel the subscription by signing in to your account on the site, and unsubscribing by clicking the “Auto-renew my subscription” box or by emailing mail@londonstudenthome.com to request cancellation.

3. Subscriptions
Different subscription packages give access to Londonstudenthome.com for different periods of time. Each package will provide you with the same access to content, and is only differentiated by the length of the subscription period.

The expiry date of each period in the Subscription, you have purchased, is clearly stated before you finalize the purchase of the Subscription. All subscriptions will be renewed accordingly to the subscription you have purchased until you cancel it.

4. Type of Subscriptions (packages)
Londonstudenthome.com offers three different subscription packages, all accessing the same content, but for different periods of time.

  • Introduction Package: three days of free access. Is automatically renewed after three days for £ 0.00 for 14 days, and is automatically renewed every 14 days for £ 4.00 + tax, until you unsubscribe. You can unsubscribe at any time.
  • Silver Package: access in 14 days for £ 3.00 + tax. Is automatically renewed every 14 day with £ 3.00 + tax, until you unsubscribe.
  • Fixed Price Package: 30 days for £ 6.00 + tax. The membership expires after 30 days, and will not be renewed.

The subscription can be cancelled immediately and without warning by you. The amount for an already purchased membership will not be refunded, the remaining period can, of course, be used.

When you take out a Subscription, it is on a continuous basis, meaning that your Subscription will automatically renew, without notification, for the same subscription period as the initial subscription period. The credit card originally used for payment will be charged based on your chosen Subscription package, on the day the Subscription automatically renews. You can easily unsubscribe at any time – see how to unsubscribe in this guide.

5. How to purchase a Subscription from the Site

To purchase a Subscription/membership you must provide certain personal information to us which shall be processed in accordance with our Privacy Policy. You must keep your registration and login details private and secure at all times and not share them with any other person. If you are aware that someone has access to your registration or log in details, please update your password in the “My Account” page of the website as soon as possible. You must keep your personal information, including your email address, accurate and up to date.

To make a purchase of Credits or a Subscription on Londonstudenthome.com you will need to:

  • Go to www.Londonstudenthome.com/sign-up
  • Select which package/product you want
  • Complete the online registration with name, e-mail etc.
  • Continue to payment.
  • Once the registration and payment are completed we will send you a confirmation email for registration and a receipt for payment confirmation.
  • Once the Confirmation Email has been sent to you, you will automatically be granted access to the member area of Londonstudenthome.com.

6. How to Cancel subscriptions
You may elect not to renew a Subscription and can turn off the automatic renewal at any time through the “My Account” page on the Site and click Subscriptions and then click unsubscribe Membership. Alternatively, you can email mail@londonstudenthome.com. If you do not cancel your Subscription in accordance with the above, we will automatically renew your Subscription and will take payment before your current Subscription ends.

Subject to any statutory right to cancel that you may have, we cannot provide refunds for a continuous Subscription which has not been cancelled in accordance with this section.

7. Updating your payment card details
To update your card details, please follow the steps below:

  • Sign in and go to My Account
  • Select Update payment card
  • Type your new card details and select Update

8. Price and payment
According to EU legislation, you will pay tax (VAT) at the rate that applies in your country. Are you living outside of EU, you will not have to pay VAT.

When making a purchase via the Site, you can pay using credit cards like VISA and Mastercard through our secure third party payment gateway called Stripe. All credit/debit card purchases are subject to validation checks (which you consent to) and authorisation by the card issuer. If the issuer of your payment card refuses to or does not for any reason authorise payment to us for a particular purchase, we will not accept your order. Please note that it is possible that your card issuer may charge you an online handling fee or processing fee. We are not responsible for this.

9. Your personal information
When you purchase a Subscription, you will need to provide us with certain personal information to enable us to process your order.

Our privacy policy sets out how we use any of your personal information you give us.

Any personal information which you provide to us when you register with the Site or purchase a Subscription must be true, accurate, current and complete in all respects. You agree not to impersonate any other person or entity or to use a false name or a name that you are not authorised to use when purchasing Subscriptions. You will notify us immediately of any changes to any personal information supplied to us.

10. Regret Policy
If you wish to make use of the regret policy, you must immediately log off after finish purchase, and never log in again. Then you must contact our customer service, and inform them that you have regretted your purchase. As you have made an agreement for subscription, you can only regret the agreement at the beginning, and not for one of the following payments.

If you have accessed content only available for subscribers you have used the product, and your payment is not refundable.

You can contact the customer service by mail on the following e-mails:

11. Termination of your right to a Subscription
If you are in breach of these Terms or our general website terms of use for the Site then we receive the right to terminate your Subscription. If we cannot take payment for a renewed Subscription, we may terminate your access to the Site. In such a circumstance, you will not be entitled to a refund on any amounts paid.

12. Disclaimer and Liability
In no event, shall Londonstudenthome.com be liable to you for death or personal injury caused by our negligence or for fraudulent misrepresentation or any other liability that may not, under Danish law, be limited or excluded.

Subject to this, in no event shall we be liable to you (whether caused by tort or by breach of contract or otherwise) for loss of anticipated savings, data, wasted time, indirect or consequential losses, or for any loss of profit, revenue, contracts, goodwill or other similar losses whether directly or indirectly incurred.

We exclude any liability arising out of any dealings you have with third parties that take place using or facilitated by our website unless specifically agreed elsewhere in our terms of use.

We shall not be obliged to perform our obligations under this agreement to the extent that we are prevented, hindered or delayed by reason of ‘Force Majeure’ which shall mean any cause or event beyond our reasonable control and including: war, civil war, armed conflict, terrorist attack, riot, civil commotion, malicious damage; compliance with any law or governmental order, strikes, or other industrial disputes, accidents, explosions, breakdowns of plant or machinery, failure of transport links, failure of telecoms links, unavailability of the internet or any utility, fire, flood, storm or adverse weather conditions, epidemic or pandemic, acts of God or failure to perform by our suppliers or sub-contractors.

Except to the extent expressly set out in the additional terms and conditions mentioned at the top of these terms of use, we make or give no representation or warranty as to the accuracy, completeness, currency, correctness, reliability, integrity, quality, fitness for purpose or originality of any content of the Site and, to the fullest extent permitted by law, all implied warranties, conditions or other terms of any kind are hereby excluded. To the fullest extent permitted by law, we accept no liability for any loss or damage of any kind incurred as a result of you or anyone else using the Site or relying on any of its content. No liability can be accepted by us in respect of any changes made to the content of the Site by unauthorised third parties. However, Londonstudenthome.com does it best to ensure truthfully and updated information.

You are solely responsible for applying or booking a student room, accommodation, apartment etc., and Londonstudenthome.com is not responsible for any errors occurring on third-party sites, that we might link or refer to. Londonstudenthome.com is an informal guide providing content and data, making it easier for our subscribers to find a suitable student accommodation by providing a comprehensive database of options.

External Links:
The Site is referring to external sites. We have included links to these sites to provide you with access to information and services that you may find useful or interesting but we do not accept responsibility for their content nor for their compliance with any laws and regulations. We have no control over the content of these sites or for anything provided by them and do not guarantee that they will be continuously available. We accept no responsibility for these sites or any loss or damage that may arise from your use of them. The fact that we include links to such external sites does not imply any endorsement of our association with their operators.

User-generated posts or comments:
Londonstudenthome.com do not control the material submitted to Forums (collectively “Postings”). We do not screen, moderate or monitor any content either before or after it is posted or sent although we may use filtering tools from time to time to screen or suppress certain information or language. You acknowledge that all Postings express the views of their respective authors and not Londonstudenthome.com’s views. Your content may be viewed by any user of the Site unless it is posted in a restricted member only area in which case only we and our members may view that content.

13. What you are not allowed to do
Except to the extent expressly set out in these terms and conditions, you are not allowed to:

  • Store pages of the Site on a server or other storage device connected to a network or create an electronic database by (1) systematically downloading and storing all or any of the pages of the Site or (2) by screen scraping, framing, caching, data extraction or programmatic access whether by robot, spider or otherwise or (3) by printing pages of the Site in a systematic or regular manner so as to create a database in hard copy form;
  • Reproduce, copy, distribute, publicly display or re-sell any part of the Site in contravention of these terms and conditions;

14. General
If any part or provision of these Terms is found to be unenforceable, this shall not affect the validity of any other part or provision. You may not assign, sub-license or otherwise transfer any of our content to a third person. The membership is personal and may not be shared with any third party.

These Terms shall be governed by Danish law, and you agree that any dispute between us regarding them or the Site will only be dealt with by the Danish courts.

15. Contacting us
Please submit any questions you have by email to Customer Support [mail@londonstudenthome.com]

Last updated: 22. January 2019 © Londonstudenthome.com (kbh-kollegier.dk IVS).