Privacy Policy – London Student Accommodation
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Privacy Policy

The purpose of this policy is to explain to you what personal information we collect and how we may use it.

1. About Londonstudenthome.com
This website (Londonstudenthome.com) is owned and operated by KBH-kollegier.dk IVS, which is a company specialized in student accommodations. The company is registered in Denmark with company number 35865292.

2. Information we collect about you
When you purchase a subscription on our site, we collect your name, country of origin, email address and other contact information. This allows us to process your registration, fulfill your order and register the correct VAT according to your home country.

We do not collect sensitive personal information about you.

3. What do we do with your information?
We use the personal information for the following purposes:

  • Manage the site (including your subscription account);
  • Provide you with a free trial (if requested);
  • Process your orders for subscriptions to access our content and database
  • Understand your needs to help us improve the site;
  • Understand site usage to allow us to improve our marketing or the way we do business
  • Sent you emails. We send service emails to you to administer the service. Service emails include registration and payment confirmations, and emails that provide useful information about how to use our service or feature when you sign up or start using the site. Also, if we make a fundamental change to the website or our terms & conditions that we think we need to make you aware of, we will send you a service email.
    We no not sent newsletters unless you have directly signed up for it, and thereby accepted to receive it.

4. Sharing information with third parties

We may from time to time provide your personal information to third parties for the purposes of providing you with our services. These third-party providers include payment processors, providers of card validation services, credit referencing providers and service providers who assist us with hosting and maintain our site. They do not decide what is done with your data and only process it on our behalf.  We only use providers that provide adequate protection for your information at all times. We do not keep a record of your credit or debit card details in our systems – it is kept safe at our payment provider (Stripe).

In the event that we undergo re-organization or are sold to a third party, you agree that any personal information we hold about you may be transferred to that re-organized entity or third party.

5. Cookies
This website uses cookies. For more information about what cookies are, what we use them for and how you can delete them, please read our cookies policy.

6. Log in and Password
You are responsible for keeping any confidential passwords and login details secret and safe. Whilst we take steps to ensure the security of your information, there is a risk that any information transmitted over the Internet and stored on a computer may be intercepted or accessed by an unauthorized party. If you think that someone has accessed your information held by us without your permission or someone has gained unauthorized access to your login and password details, you must notify us at mail@londonstudenthome.com

7. Correcting your information
We can update your personal information to ensure it is up-to-date and accurate. In order to maintain the accuracy of the information we hold, you can send updated details to us by email: mail@londonstudenthome.com

8. Obtaining a copy of your information
You are entitled to receive a copy of the information we hold about you. You can do this by contacting mail@londonstudenthome.com. We will provide you with a copy of your information when receiving the payment.

9. How long do we hold your data for
Some of the information you provide to us will be necessary to carry out repeated tasks, such as verifying your identity or payment details when subscribing to our services. We will keep this information for as long as you remain a registered user of any of our sites and for so long as reasonably necessary, but maximum 5 years.

If your account is inactive for more than two years and you are no longer paying for our services, we do reserve the right to delete any information you have provided to us. You are entitled to ask for all your data to be canceled from our system.

10. Links to third party websites
Our website contains links to other websites belonging to third parties which are not covered by this privacy policy. If you want to click through to a third-party website, please make sure that you read the privacy policy for that website as well.

11. Contacting Us
If you have any questions about privacy or wish to update your details or have them removed from our mailing list at any time, please contact us at mail@londonstudenthone.com

 

Privacy statement last updated May 2018.